Last Modified: 15 March 2017
Beto Software, S.L. ("Beto Software", "we", "us" or "our") operates the Jupital messaging service ("Jupital") for mobile devices that allows users to send and receive messages.
Please also read Jupital’s Terms of Service (“Terms”), which describes the terms under which you use our Services.
In providing our Services we endeavour to preserve your privacy, storing only the absolutely necessary information for the shortest possible time, and to protect your security.
Information We Collect
We may collect information from you when you interact with us through the Services.
Information You Provide
Your Account Information
You provide a username (except free accounts) which doesn't have to be your real name or express any reference to your identity. This username is stored by our Service in a cryptographic way that allows other users to contact you via Jupital without revealing its real value.
Our Service uses end-to-end encryption to protect against third parties, including us, from reading your messages. All the private keys are created and stored in your device and we do not hold those keys. The messages metadata (ID, sender, recipient, etc.) are protected by an additional encryption layer for transmission between the App and our servers to prevent eavesdropping by third parties. Your messages are deleted from our servers once they are delivered. If a message cannot be delivered immediately (for example, if you are offline), we may keep it on our servers for up to 30 days as we try to deliver it. If a message is still undelivered after 30 days, we delete it.
Automatically Collected Information
Your Account Information
Our Service uses random numbers (UUID) to uniquely identify accounts, profiles, messages, etc. We store the date your account, profile(s) and device(s) were created. We use public key authentication instead of passwords to prevent its theft. We store the month of your last connection to detect inactive accounts.
If you enable notifications, we must store a token to send them. We use push notifications to notify you of new messages.
We collect aggregate, anonymous service-related information, such as number of active users or total messages sent, to help us to improve the Service. If you visit our Site we may gather some information automatically and store it in log files. This information includes IP address, browser type and language, operating system and timestamp.
If you pay for our Services, we may receive information and confirmations, such as payment receipts, including from app stores or other third parties processing your payment.
How We Use Your Information
We use the information we collect to operate, provide, improve, support and market our Services.
Information We May Share
We do not share your information with third parties except with your consent or when legally required.
We may collect, use, preserve, and share your information if we have a good-faith belief that it is reasonably necessary to: (i) comply with any applicable law, regulation, legal process, or governmental request; (ii) enforce our Terms and any other applicable terms and policies, including for investigations of potential violations; (iii) detect, investigate, prevent, and address fraud and other illegal activity, security, or technical issues; or (iv) protect the rights, property, and safety of our users, Beto Software, its employees, and the public.
Information You Share
You share your information as you use and communicate through our Services.
Your username and profile name may be available to anyone who uses our Services.
Users with whom you communicate may store or share your information with others on and off our Services.
We take reasonable steps to protect the information provided via the Services from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. However, no security system can prevent all potential security breaches. Therefore we have designed our system to limit the potential implications of such a breach by having the least possible information about you, or that is by its nature public (e.g., public keys).
Managing Your Information
To keep your information accurate, current, and complete, please contact us as specified below. We will take reasonable steps to update or correct information in our possession that you have previously submitted via the Services.
Our Services may contain links to other web sites and services not operated or controlled by us (the “Third Party Sites”). The policies and procedures we described here do not apply to the Third Party Sites. The links from the Services do not imply that we endorse or have reviewed the Third Party Sites. We suggest contacting those sites directly for information on their privacy policies.
We do not know or collect any information about our users that would identify them, their ages, or any personal contact information. If we learn that we have collected the personal information of a child under 13, or equivalent minimum age depending on jurisdiction, we will take steps to delete the information as soon as possible.
Changes to This Policy